TL
Tara L
1 reviews | Active since May 2020
07 Oct 2025, 08:21
Very Poor Service and No Feedback
I have tried contacting this company multiple times through WhatsApp, their website, and by phone. After weeks of trying, I only received one short response with no proper feedback or resolution.
I was in the hospital for 8 days, not 4, and I urgently need my account corrected. It’s been over three weeks of following up with no real assistance.
This level of service is completely unacceptable — no one calls back, no updates are given, and I’ve had to chase for every bit of information. Extremely disappointing experience.
Helpful (0)
Replies (3)0
Replies (3)Discovery Health's replyOfficial
07 Oct 2025, 10:17Dear Tara L
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply07 Oct 2025, 10:17
Official
Dear Tara L
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
TL
Tara L's updateReviewer Update
07 Oct 2025, 10:32 Companies love hiding behind those copy-paste automated replies instead of actually helping
TL
Tara L's update07 Oct 2025, 10:32
Reviewer Update
Companies love hiding behind those copy-paste automated replies instead of actually helping
Discovery Health's replyOfficial
09 Oct 2025, 09:16Dear Tara L
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply09 Oct 2025, 09:16
Official
Dear Tara L
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
