RP
Ryan P

1 reviews | Active since Jan 2017

12 Jan 2017, 10:06

Very poor customer service

<p>Two days ago I raised a complaint about the lack of customer service I received from Discovery Health. I received an automated response within an hour from Discovery saying they understood my frustration, but until now no one has made any form of contact. I'm non the wiser regarding my initial discussion on the 21st of December 2016. My faith & trust in this company has been broken. </p>

0
Replies (2)
Discovery Health
Discovery Health's reply12 Jan 2017, 15:19
Official

Dear Ryan-Poole

We saw your comment and understand your frustration.

We are investigating your query and we will contact you shortly.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply13 Jan 2017, 12:46
Official

Dear Ryan-Poole

We’ve emailed you to confirm that this matter has been settled.

Please be in touch if you have any other concerns.

Regards
Discovery Health Servicing Team