JN
Janine N

1 reviews | Active since Jun 2018

21 Jan 2020, 15:56

Very poor

Hi there, I just want to warn people on Discovery, they mislead us. I phoned a few months back to try and get on a medical that covers optometrist and doctor, and hospital, they told me keycare core is best suited for me as I am a widower and don't make a lot of money .They **** because I phoned today as I have to have my eyes tested, it does not cover anything except admission ,I have to change to a different plan but can only do it in October 2020, if I cancel I loose all the money I , already have paid, I am so dishearted, because they mislead us.Please people make sure before believing them. I am nearly 54 years and this is what they are doing.

0
Replies (2)
Discovery Health
Discovery Health's reply21 Jan 2020, 16:36
Official
Dear Janine Van Niekerk

We received your complaint and we’re looking into the matter.

Regards
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply24 Jan 2020, 11:08
Official
Dear Janine N

We have been in touch with you to answer your comments.

Regards
 Discovery Health Servicing Team