IB
Izane B

1 reviews | Active since Jun 2015

17 Jun 2015, 17:08

Very friendly call centre staff

Dear Discovery,<br> <br> I would just like to compliment you on having very well trained and informed call centre staff. Today I spoke to JT in connection with some changes on our medical aid plan and he was so patient and was able to answer all my questions.<br> <br> Please pass the compliment on to him and keep up the good work.<br> <br> Regards<br> izane

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Replies (1)
Discovery Health
Discovery Health's reply18 Jun 2015, 10:28
Official
Hello Izanebosch,

Thank you for taking the time to post this wonderful feedback.

We are proud of JT's service and that he was able to offer his guidance. We strive to exceed our members expectations and your compliment is an indication that we are succeeding. We will be sure to pass this on to JT and his manager so that he gets the recognition he deserves.

Regards
Rishana