1 reviews | Active since Mar 2025
Very dissatisfied
Discovery Health is the biggest waste of money and time.
I've had Discovery Key care + for the last 4 years.
In this 4 years I've never claimed anything. End of September my Debit order was taken and my Contributions went up with 100%.
I then contacted customer care and they just put their hand up and said it is what it is.
Being a commission based employee at my job , they stated that they take your basic salary and your commission, add them together and calculate your Contribution from there.
How ? Being on a commission based salary, you don't always get the same salary. So how on earth can they do that ?
It was always calculated from your basic salary.
As i explained this to the consultant, all they rep**** with is it's their new Policy.
I am disappointed in they way they do their business.
If you want a medical aid that gives you more benefits with Fair Contributions, then Discovery is not for you.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Please check your emails for final feedback from us.
Regards Discovery Health Servicing Team
Please check your emails for final feedback from us.
Regards Discovery Health Servicing Team
