1 reviews | Active since Sept 2013
Very Disappointing
<p>My wife recently broke her hand and had to undergo an operation. Everything went well till I go a call from a service provider to say that their claim amount to Discovery Medical Aid was greatly reduced. From R22782 to R3679 and that I was liable for the rest. When I queried it with Discovery I was told that, that I the rate that they paid. My understanding of 100% cover was that everything gets paid in hospital, not a rate that equats to 16% !!! of the anaesthetist claim. I used to be very impressed with discovery till I needed them the most.</p>
Dear MaddMatt
We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.
Regards
Discovery Health Servicing Team
Dear MaddMatt
We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.
Regards
Discovery Health Servicing Team
Dear MaddMatt
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear MaddMatt
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
