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NM
Nomvee M

1 reviews | Active since Mar 2014

27 Jul 2022, 11:26

Very Disappointed with the service

Im so disappointed in Discovery, they keep on sending me from pillar to post between their departments, dental risk. I received an authorization but when i come back and make the claim they pay me from my savings benefits. Can i have someone to assist me because now dental ricks deny everything. This is one of the AUTHORIZATIONS : NUMBER ***

0
Replies (4)
Discovery Health
Discovery Health's reply27 Jul 2022, 12:07
Official
Dear Nomvee M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply28 Jul 2022, 11:03
Official
Dear Nomvee M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team
 
NM
Nomvee M's update29 Jul 2022, 14:18
Reviewer Update
I would like to say thank you to Havana Spies for your assistance. If it was not for your patience my claim would not have been processed. Dental risk company was playing hide and sick refusing to pay my claim even though they gave me an authorisation , its a shame that we need to come to hellopeter in order for our requests to be processed.
Discovery Health
Discovery Health's reply05 Aug 2022, 09:30
Official
Dear Nomvee M

Thank you for the feedback.

Regards
Discovery Health Servicing Team