Very Disappointed With Discovery’s Lack of Transparency

I’m really disappointed in the service from Discovery Medical Aid. I moved from one medical aid to another without any break in cover and I don’t have any pre-existing conditions, and I was told that I wouldn’t be placed on any waiting periods. Yesterday I went to the pharmacy and, to my surprise, I was told that I’ve actually been placed on a waiting period that only covers emergencies and not day-to-day expenses. This basically means I’m paying for medical aid that doesn’t even cover my day-to-day benefits for the next three months. It honestly feels like Discovery cares more about signing people up than properly disclosing all the details before you join. Please be careful when signing up for this medical aid scheme.