EP
Emmie P

1 reviews | Active since Feb 2022

26 Apr 2023, 19:41

Very bad service discovery medical aid

I am unfortunately not paying it forward today as I had a life risking issue and was rushed to hospital.there I was informed that my 90 day waiting period is not over. I had no money to pay hospital and scan and my husband needed to borrow money. The dr feared that I had a bllo clot through my lung when I was rushed to hospital. She requested the medical to assist by they refused. I am currently in hospital waiting for specialist to see me. I have never felt so totally helpless and scared in my life

0
Replies (2)
Discovery Health
Discovery Health's reply28 Apr 2023, 10:46
Official
Dear Emmie P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply28 Apr 2023, 16:41
Official
Dear Emmie P 

Please check your emails for final feedback from us.

Regards
Discovery Health Servicing Team