JO
Jaco O

1 reviews | Active since Oct 2016

07 Apr 2017, 09:43

VERY BAD SERVICE!!!!!

<p>I Am very unhappy, I have been struggeling to get my Refund that discovery owes me for more than a month now, and one from October 2016. I have called them numerous times to be informed that the money will reflect after 72 hours in my account after 72 hours I call again with the same story over and over again. Each time I call and we confirm my banking details that Discovery have and its correct. Then they informed me that the money was paid the 1 of Marched I send them my stamped bankstatements to show there was no payment done. I have still not receive my refund, I have never missed a payment on my medical aid but now I must do there work as well to get a refund due by Discovery to me, I dont know way I should keep on paying if Discovery dont refund there Customer.</p> <p> </p> <p>Jaco Oosthuizen</p>

0
Replies (2)
Discovery Health
Discovery Health's reply07 Apr 2017, 11:11
Official

Dear Jakes87

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery health Service Team

Discovery Health
Discovery Health's reply11 Apr 2017, 15:40
Official

Dear Jakes87

We have been in touch to answer your comments.

Regards
Discovery health Service Team