'VERY BAD SERVICE!!!

Firstly this is not the first complaint ive have given about discovery unfortunately i have to deal with discovery as im with this medical aid though the company <br> <br> Ive put a claim through last year and was rejected i was never notified about this and the reason why it has been rejected i first had to lay a complaint in order to get the assistance i require <br> then on the 29th Jan i submitted a claim up until today no consultant has called me back sms or emailed me regarding the feedback... I have spoken to numerous consultants every day and no one could give me the correct answers.... when it comes to querying a claim you get told im not sure how to answer you mam<br> <br> I guess swearing and fighting over the phone is the answer.... Discovery service is totally bad <br> You have consultants that cannot help, team leaders that are rude and one forever has to hold on to speak to the correct person