LJ
Lynde J
1 reviews | Active since Aug 2017
03 May 2024, 15:27
Very Bad Service
I have been trying since 2021 to change my address with Discovery and now since Jan 2023 been trying to get new membership cards. Service is a joke and trying to escalate or report it is even more of a joke. Why do companies get away with such bad service??????
Helpful (0)
Replies (4)0
Replies (4)
Discovery Health's replyOfficial
06 May 2024, 07:17Dear Lynde J
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply06 May 2024, 07:17
Official
Dear Lynde J
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
08 May 2024, 17:04Dear Lynde J
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply08 May 2024, 17:04
Official
Dear Lynde J
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
LJ
Lynde J's updateReviewer Update
08 May 2024, 19:10Yes Discovery did get hold of me to resolve this at long last. Just a pity I had to go to this length to get it sorted.
LJ
Lynde J's update08 May 2024, 19:10
Reviewer Update
Yes Discovery did get hold of me to resolve this at long last. Just a pity I had to go to this length to get it sorted.
Discovery Health's replyOfficial
16 May 2024, 13:43Dear Lynde J
Thank you for taking time to give us your feedback.
Regards
Discovery Health Servicing Team
Discovery Health's reply16 May 2024, 13:43
Official
Dear Lynde J
Thank you for taking time to give us your feedback.
Regards
Discovery Health Servicing Team