Vaccinations for Kids is not a Benefit. Shocking.

This review is directly specifically at the benefits which are received on plans regarding new born babies and vaccinations.

Below is my conversation with Discovery which outlines everything.

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[0:48 pm, 28/06/2022] David Burt: Hi Nicole [0:48 pm, 28/06/2022] David Burt: Please can you advise as to why children's vaccinations are taken from the MSA balance are not included as a benefit on the medical aid plan.

With the promoting of getting children vaccinated I find this very appalling. What happens when I run out of funds? Does my child then no longer receive vaccinations?

I would seriously like to take this up further where it can be actioned. [0:49 pm, 28/06/2022] David Burt: Are you able to advise who I can contact regarding this at Discovery? [0:51 pm, 28/06/2022] Ask Discovery: Hi, we'll be ending this chat soon because it's been inactive for a while. [0:51 pm, 28/06/2022] Ask Discovery: I hope you're well. Vaccinations, inoculations and immunisations are not covered from the Scheme as the Medical Savings Account (MSA) was created to fund most out-of-hospital treatments. This includes prophylactic treatment. [0:53 pm, 28/06/2022] David Burt: Ok so who can I chat to further regarding this [0:53 pm, 28/06/2022] David Burt: Or is social media the only way to get attention? [0:56 pm, 28/06/2022] Ask Discovery: Hi, we'll be ending this chat soon because it's been inactive for a while. [0:56 pm, 28/06/2022] Ask Discovery: It would depend on what you would like to do regarding the matter. Would you like to lodge a complaint or would you just like to just have your dissatisfaction of the benefits noted and looked into? [0:57 pm, 28/06/2022] David Burt: Both please [0:57 pm, 28/06/2022] David Burt: Complaint and something done about it [0:58 pm, 28/06/2022] David Burt: I really think when signing up a new baby on the medical aid that their vaccinations should be a benefit of the plan and not paid out of the MSA. With all the promoting going around if I dont have funds in the MSA then I cant get vaccinations. [1:00 pm, 28/06/2022] Ask Discovery: I understand. Currently we are not able to change the structure of our benefits but you can definitely lodge a complaint via this link -https://www.discovery.co.za/medical-aid/complaints-and-disputes or you can email ***. [1:03 pm, 28/06/2022] Ask Discovery: Hi, we'll be ending this chat soon because it's been inactive for a while. [1:03 pm, 28/06/2022] David Burt: Thanks. I will try and take a different approach to having this resolved.