EW
Elouise W

1 reviews | Active since May 2020

23 Jul 2021, 14:08

UTTERLY DISGUSTED WITH DISCOVERIES SERVICES

Hi i am utterly dissapointed with the service I got from Discovery, And for this reason i have left Discovery to go to Bonita's Medical. Which I got excellent service from within the day. Everything was sorted out with my kids with Bonita's

THEY DONT COMMUNICATE WITH THEIR MEMBERS AT ALL. NOW I RECEIVED AN EMAIL ABOUT OWING THEM REGARDING MY SAVINGS!!! THIS WAS NEVER EVER COMMUNICATED TO ME WHEN I WANTED TO LEAVE THE SCHEME

WE ANOTHER MEMBER WANTED TO JOIN THEY GAVE US ENDLESS STORY FOR MONTHS AND MONTHS AND MONTHS. THEIR ADMIN IS PATHETIC

I AM DISGUSTED AND DISCOVERY IS MORE CONCERN ABOUT MONEY THEN PEOPLE!!!

0
Replies (2)
Discovery Health
Discovery Health's reply26 Jul 2021, 07:34
Official
Dear Elouise W We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply27 Jul 2021, 13:19
Official
Dear Elouise W We’ve responded to your complaint.  Regards Discovery Health Servicing Team