1 reviews | Active since May 2011
Utterly disgusted!
<p>I am really disapointed in the level of service I have received since rejoining Discovery Health. First you messed up the Hospital Claim then I needed to follow up multiple times. I honestly thought this was sorted but seems I still need to check every day when I will receive the payment. I called today and was told the cheque was issued but no check number.... Why on earth issue a cheque, surely EFT is easier for both parties. Besides that I was told it will still take another 7 working days!!! Rediculous!!! Please can someone just explain what is going on. I was initially told an EFT would be done and funds would reflect within 3 - 5 days. I need to pay the Hospital with that money so please can someone get back to me regarding this.</p>
Dear Briggibee
We’ve noted your concerns and we’re investigating the matter.
We’ll contact you with feedback as soon as possible.
Regards
Discocery Health Servicing Team
Dear Briggibee
We’ve noted your concerns and we’re investigating the matter.
We’ll contact you with feedback as soon as possible.
Regards
Discocery Health Servicing Team
Dear Briggibee
We have contacted you with confirmation that this query has been resolved.
Please let us know if you have any questions.
Regards
Kea
Dear Briggibee
We have contacted you with confirmation that this query has been resolved.
Please let us know if you have any questions.
Regards
Kea
