PS
Prinal S

1 reviews | Active since Jun 2019

25 Jun 2019, 16:16

Utterly disappointed!

I am on the Essential Smart Plan with Discovery. I was too late in trying to upgrade my plan and ended up falling pregnant in January this year. This was supposed to be a beautiful time but it is actually the most stressful time having to work out what you will be paying out of pocket for all your medical procedures. My gynae charges R12 000 for a normal delivery and Discovery will only cover R3 826, I have to pay the balance of R8 174 out of pocket! How can you only cover R3826 for a normal birth at a private hospital? How is that even fair? That is only for the gynae and excludes other specialist's costs. They apparently cover 5 pre/post antenatal classes but the total amount that they cover is only R837, you have to cover the rest out of pocket. I cannot wait to be done with my pregnancy so that I can change medical aids, life cover and the rewards program.

0
Replies (2)
Discovery Health
Discovery Health's reply26 Jun 2019, 09:11
Official
Dear PrinalSurjan1

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Kind regards
Discovery Health Servicing Team 


PS
Prinal S's update17 Jul 2019, 14:33
Reviewer Update
So Discovery contacted me about a day after this review. The agent advised that he would look for healthcare providers in and around my area that my MA covers and he will send all the information to me. It's now 3 weeks late and I am still waiting for that email/ information...no words!