Useless when you are needed!!!!!!!

Item: Discovery Health
Rating: 2
Author: Charlene L

So i was ask to send my positive covid test to them so that they can activate my fund, now they have 10 000 excuses of it compies aren't clear!!!!!!!!

Really can't you use a more pathetic excuse, after all you can access any of my stuff???? After all you paid for the e test!!!!! So it is just an excuse not to pay for the consultation that i have requested off

Helpful (0)

Replies (4)

Discovery Health's replyOfficial

10 Dec 2021, 06:52

Dear Charlene L

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply10 Dec 2021, 06:52

Official

Dear Charlene L

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

10 Dec 2021, 15:26

Dear Charlene L

We responded to your query.

Regards Discovery Health Servicing Team

Discovery Health's reply10 Dec 2021, 15:26

Official

Dear Charlene L

We responded to your query.

Regards Discovery Health Servicing Team

Charlene L's updateReviewer Update

10 Dec 2021, 18:40

Yes you send me a email stating you are paying R600 for a R3500 bill, which you are paying to the service provider even after I told you I had to pay for it

Charlene L's update10 Dec 2021, 18:40

Reviewer Update

Yes you send me a email stating you are paying R600 for a R3500 bill, which you are paying to the service provider even after I told you I had to pay for it

Discovery Health's replyOfficial

14 Dec 2021, 16:14

Dear Charlene L

We contacted you to discuss your query.

Regards Discovery Health Servicing Team

Discovery Health's reply14 Dec 2021, 16:14

Official

Dear Charlene L

We contacted you to discuss your query.

Regards Discovery Health Servicing Team