pN
pauline N

1 reviews | Active since Jun 2010

30 Nov 2017, 13:32

Useless Useless Useless Useless Useless Useless Useless Useless Useless Useless Useless Useless Useless Useless

For what its worth, and if anyone at Discovery actually cares!!!!!!!!!!!!!! Your service is absolutely disgusting !!!!!!!!!!!!!!!!! NO ONE AT YOUR CALL CENTRE knows what they are doing or talking about!!!!!!!!! So far your bad service and *********** staff has cost me over R5000.00 in medical bills due to wrong information given!!!!!!!!!!!!!! I am GATVOL!!!!!!!!! YOUR SERVICES DOES NOT COME CHEAP, BUT WHEN IT IS TIME TO ASSIST YOUR CLIENTS IT IS AN ISSUE!!!!!!!!!! WAKE UP DISCOVERY , YOU ARE IN A COMPETING INDUSTRY, GET A GRIP ON YOUR BUSINESS !!!!!!!!! ABSOLUTELY USELESS BUNCH OF MORAN'S

0
Replies (3)
Discovery Health
Discovery Health's reply30 Nov 2017, 14:09
Official

Dear noppina

We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.

Regards
Discovery Health Servicing Team

pN
pauline N's update01 Dec 2017, 12:55
Reviewer Update
I have send an email to you guys on the 19th of November (ref ********** 539) I have phoned Discovery about 5times the last month, Yesterday phoned again made a BIG SCENE, still no response!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! your people can only say "sorry about the inconvenience" but can not assist!!!!!!!!!!!!!
Discovery Health
Discovery Health's reply04 Dec 2017, 15:00
Official

Dear noppina

As soon as we have finalised this matter, we will contact you with final feedback.

Regards
Discovery Health Servicing Team