1 reviews | Active since Sept 2016

18 Dec 2018, 17:54

Useless social media team

I have had a problem collecting my iwatch from the istore. I have tweeted discovery 10 times and Facebook messaged them 5 times. Not one reply, answer, acknowledgement or apology. The social media team at discovery are a digrace.

0
Replies (3)
Discovery Health
Discovery Health's reply19 Dec 2018, 11:37
Official
Dear joshua-maraney

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply20 Dec 2018, 14:53
Official
 Dear joshua-maraney 

We have been in touch to answer your comments. 

 Regards
Discovery Health Servicing Team 
's update27 Dec 2018, 09:38
Reviewer Update
That’s a lie discovery. You haven’t been in touch why no one responds to my messages on social media.