BT
Barend T
1 reviews | Active since Jan 2013
16 Nov 2015, 10:40
USELESS service
Wrong information on their website, and totally *********** call center staff and managers, unable/unwilling to solve a problem in THEIR system, wanting to put the responsibility onto the client. Trying to escalate the problem only result in call center managers arguing with you that it isn't their fault!!<br> <br> Suggestion to all, don't use Discovery, they are useless!!!!!
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Replies (1)Discovery Health's replyOfficial
19 Nov 2015, 12:03Hello baduto,
Thank you for your comment.
We've confirmed that you have been contacted and your concerns addressed. Please accept our sincerest apologies for any inconvenience this matter may have caused. We trust that your future dealings with us will be more favourable.
Regards
Annelize
Thank you for your comment.
We've confirmed that you have been contacted and your concerns addressed. Please accept our sincerest apologies for any inconvenience this matter may have caused. We trust that your future dealings with us will be more favourable.
Regards
Annelize
Discovery Health's reply19 Nov 2015, 12:03
Official
Hello baduto,
Thank you for your comment.
We've confirmed that you have been contacted and your concerns addressed. Please accept our sincerest apologies for any inconvenience this matter may have caused. We trust that your future dealings with us will be more favourable.
Regards
Annelize
Thank you for your comment.
We've confirmed that you have been contacted and your concerns addressed. Please accept our sincerest apologies for any inconvenience this matter may have caused. We trust that your future dealings with us will be more favourable.
Regards
Annelize
