JD
Jan D
1 reviews | Active since Jun 2016
05 May 2022, 14:45
Useless service
I’m travelling overseas next week and CANNOT get a reply to my request for extended medication! I used up all my airtime, trying to phone, their online “assistance” does not work, WhatsApp is useless as the person said I must help her as she is still training! They ask the same question over and over and do not give an answer. It’s up to company to train not the public!!
Helpful (0)
Replies (2)0
Replies (2)
Discovery Health's replyOfficial
05 May 2022, 15:02Dear Jan D
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply05 May 2022, 15:02
Official
Dear Jan D
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
06 May 2022, 12:06Dear Jan D
We have contacted you regarding your query.
Regards
Discovery Health Servicing Team
Discovery Health's reply06 May 2022, 12:06
Official
Dear Jan D
We have contacted you regarding your query.
Regards
Discovery Health Servicing Team