CW
Cindy W

1 reviews | Active since Aug 2018

22 Apr 2024, 15:27

Useless pathetic medical aid

If I could give Discovery medical AID a minus in rating I would. I’m having a medical operation tomorrow on my womb. While I should be relaxing and sitting back as I’ve paid for my medical aid for almost 4 years, Discovery medical AID certainly knows how to put my blood pressure up and surprise me with the cents they’ll pay out for the When signing up with the medical aid I was told we cover all hospital expenses. So I went ahead and signed up. I’ve had to pay in R8000-00 for the dr and now a further R6000-00 for the anaesthetist. I have never come across a more pathetic medical AID in all my life. They will do anything not to cover innocent peoples medical procedures. They actually have the audacity to be advertising their gap cover on Facebook, how bad is a medical aid when they now offer gap cover? Doscovery is so good and taking money and not delivering they should start their own political party.

0
Replies (8)
Discovery Health
Discovery Health's reply23 Apr 2024, 06:55
Official
Dear Cindy W

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply23 Apr 2024, 15:30
Official
Dear Cindy W

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team
 
CW
Cindy W's update23 Apr 2024, 20:51
Reviewer Update
After receiving my call from Discovery's damage control. I was advised I should check their list of drs before having any operations in hospital. This so called list is NEVER mentioned when you take out their medical AID. Also no idea where to get this list from. So happy shopping for a dr on the discovery list.
CW
Cindy W's update25 Apr 2024, 10:43
Reviewer Update
48 hrs later and I still don't see a list of the so-called discount Dr's?
Discovery Health
Discovery Health's reply25 Apr 2024, 15:42
Official
Dear Cindy W

Please check your emails for final feedback from us.

Regards
Discovery Health Servicing Team
 
 
CW
Cindy W's update25 Apr 2024, 16:23
Reviewer Update
Judging by your list you DO NOT HAVE DR'S MATCHING YOUR PRICES. Please send me a gynecologist's name and number and a dermatologist who match your prices. Please send it VIA Hellopeter so other consumers can see how Discovery pays out.
CW
Cindy W's update25 Apr 2024, 16:23
Reviewer Update
The Dr's have to be in the Hillcrest area.
Discovery Health
Discovery Health's reply23 Oct 2024, 14:03
Official
Dear Cindy W

We have been in contact with you.

Regards
Discovery Health Servicing Team