pC
pumla C

1 reviews | Active since Sept 2012

20 Jul 2016, 12:18

USELESS medical aid!

<p>I was involved in a car accident last month and I went my Network hospital Melomed in Mitchels plain and two weeks back i got a bill from the hospital saying that it was not paid by the Medical aid. I contacted the medical aid they told me i didnt use the network provider for my crutches and they only deal with people that is in JHB( so i guess i was supposed to wait for crutches from Jhb how stupid!!!) and also the co-payment. i was told if i use a network hospital the will be no co-payments they charge the agreed rate.</p> <p>I actualy want to terminate my membership with them becuase its USELESS for me!! why must I work for them and the dont work for me!!</p>

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Replies (2)
Discovery Health
Discovery Health's reply20 Jul 2016, 13:14
Official

Hi ZoeLife

We are sorry to hear about your frustrations. We are investigating your case and will get back to you as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply25 Jul 2016, 11:27
Official

Hi ZoeLife

We have tried contacting you to assist with your query, however we were unable to reach you. We have sent you an email with further information. You’re welcome to contact us directly or respond on the email so we may help resolve your concerns .

Regards
Discovery Health servicing Team