USELESS MEDEXPRESS - GET ANOTHER CHRONIC DISPENSER !!!

<p>Every month I get an sms to re-order my medicine (diabetic)<br /><br />And it worked well until the last run on the script AUG1 I haven't received an sms for that and now it's too late they refuse to give me the medicine as the scripts date has passed.</p> <p><br />Who is to blame? <br /><br />Why didn't I get my re-order sms. I have made arrangements to quickly get a new script which I picked up Sunday morning and Immediatly gave it to Dischem so I can get some meds today. My sugar is romping up to 18 at the moment. I feel so ****** bad.<br /><br />I made a copy of the script and sent it to Medexpress this morning. Calling now I found out the script hasn't been loaded. OFCOURSE NOT<br />They load the script and I tell them of the Dischem order. <br /><br />Now it's ****** issues again now I have to pay 20% extra FOR WHAT !!!<br />I NEED THAT MEDICINE NOW !!!!!!</p> <p><br />No way I'm waiting for the useless sms system to maybe, perhaps or not load the script today.<br />I Need that meds now. Why the 20% ? IS THIS A **** ?<br /><br />Is the service purposefully so bad to force consumers to pay 20% ?</p> <p>I want another way of getting my chronic meds please.<br />I stopped having it delivered to my office because sometimes it's 2 days sometimes 4 days I just can't be withoud meds. Then I tried the dischem thing through them and it went okay. But your sms system is BROKEN ! I have 2 different scripts that ran, can the system not handle that? How backwords is this ?<br /><br />So what do we do now? Do I just leave the meds and die? Are you going to re-imburse me the 20%?<br />It is not acceptable to me that something as important as medicine has this error rate of distribution.<br />Will the sms system be fixed/updated? Surely thousands of people have the same frustrations.<br /><br />AJ Morkel<br /> ********** 13</p>