DB
Dee B

1 reviews | Active since Sept 2016

24 Jun 2023, 11:08

Useless HEALTH FUND. Get ready to have your blood pressure soar.

What is the point of your website and your Health Fund if I cannot find a doctor whose costs are covered on your Service Provider list. In looking for a nearby radiologist for a bone density test, I am directed to radiologists all over the country and 99.9% of them have "Partial cover/No cover" beside their names. What is the point of your HEALTH FUND if it does not cover the entire cost of tests RECOMENDED by Discovery. I find your website user-UNFRIENDLY and a total waste of time. All I can do is tell the rest of your members not to even bother taking the Health Check for the R2,500 free screening tests because it is just a waste of time. By the time I am finished trying to navigate your website, I will definitely need a heart specialist to take care of my soaring blood pressure.

0
Replies (2)
Discovery Health
Discovery Health's reply26 Jun 2023, 07:07
Official
Dear Dee B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards
Discovery Health Servicing Team


Discovery Health
Discovery Health's reply28 Jun 2023, 15:47
Official
Dear Dee B

We have contacted you to discuss your query.
   
Regards
Discovery Health Servicing Team