NP
Nick P

1 reviews | Active since Jan 2015

02 Feb 2022, 16:28

Useless Discovery

Been trying to add a dependant on my medical aid since Dec 2021 to no avail. I am being charged for the extra dependant and the dependant in question is also still paying for her medical aid. After numerous calls I am still none the wiser and no one can figure it out, last call today was 27 minutes before I got cut off and it was clear that Lerato could not help me either.

0
Replies (2)
Discovery Health
Discovery Health's reply03 Feb 2022, 06:12
Official
Dear Nick P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team

Discovery Health
Discovery Health's reply07 Feb 2022, 11:02
Official
Dear Nick P

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team