JP
Jaco P

1 reviews | Active since Oct 2018

01 Oct 2018, 18:30

USELESS DISCOVERY

I have Chrons disease, diagnosed over 6 years ago. Now all of a sudden im not covered for that condition but something else. Discovery refuses to pay doctors visits, blood tests or anything affiliated with my condition. Went for a procedure on the 7th of September, got pre auth from Discovery, paid a ridiculous R4200 co payment and they still refuse to pay the hospital AFTER authorization. When you email them you get the same lame answers. I will NOT recommend this useless medical aid to anyone. After paying well over R100,000 in 3 years they cant pay for a R3000 procedure.

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Replies (1)
Discovery Health
Discovery Health's reply02 Oct 2018, 09:32
Official

Dear jaco-du-plessis1

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team