LT
Lizani T
1 reviews | Active since Apr 2019
28 Dec 2023, 13:40
Useless
Disgusting experience from Discovery! They have issues with their systems and then make it your problem! Wanting me to submit the same documents 3 times and if I don't they will put up my medical aid debit by unaffordable amount!! Try getting hold of anyone to talk to and you get NOTHING! Promises that someone will contact you and they don't. At this stage I'm waiting more than 25min on a call with no answer and a whatsapp line that is almost an hour wait???
Helpful (0)
Replies (4)0
Replies (4)
Discovery Health's replyOfficial
28 Dec 2023, 14:03Dear Lizani T
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply28 Dec 2023, 14:03
Official
Dear Lizani T
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
28 Dec 2023, 17:36Dear Lizani T
We’ve been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We’ve been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Discovery Health's reply28 Dec 2023, 17:36
Official
Dear Lizani T
We’ve been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We’ve been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
LT
Lizani T's updateReviewer Update
28 Dec 2023, 17:49Just a pity my issues with discovery didn't end there today and with absolutely no assistance from your so called representative
LT
Lizani T's update28 Dec 2023, 17:49
Reviewer Update
Just a pity my issues with discovery didn't end there today and with absolutely no assistance from your so called representative
Discovery Health's replyOfficial
09 Jan 2024, 08:03Dear Lizani T
Please check your emails for feedback from us.
Regards Discovery Health Servicing Team
Please check your emails for feedback from us.
Regards Discovery Health Servicing Team
Discovery Health's reply09 Jan 2024, 08:03
Official
Dear Lizani T
Please check your emails for feedback from us.
Regards Discovery Health Servicing Team
Please check your emails for feedback from us.
Regards Discovery Health Servicing Team