IS
Imraan S
1 reviews | Active since Jul 2011
11 Apr 2024, 11:16
Useless customer service from Discovery
I have not been allocated point since Jan and there an error that says I reached my cap, yet I am only a fraction of my point. After waiting for days after logging a call I get told they can't help. Such usless service.
Helpful (0)
Replies (2)0
Replies (2)
Discovery Health's replyOfficial
11 Apr 2024, 12:25Dear Imraan S
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply11 Apr 2024, 12:25
Official
Dear Imraan S
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
15 Apr 2024, 12:05Dear Imraan S
Your concern has been escalated to the designated department to investigate and provide feedback to you directly.
Regards Discovery Health Servicing Team
Your concern has been escalated to the designated department to investigate and provide feedback to you directly.
Regards Discovery Health Servicing Team
Discovery Health's reply15 Apr 2024, 12:05
Official
Dear Imraan S
Your concern has been escalated to the designated department to investigate and provide feedback to you directly.
Regards Discovery Health Servicing Team
Your concern has been escalated to the designated department to investigate and provide feedback to you directly.
Regards Discovery Health Servicing Team