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Shaun T

1 reviews | Active since Dec 2019

09 Dec 2019, 16:48

Useless customer service and ********** money making

I recently emigrated from South Africa, I called and cancelled my membership from Discovery. Two months later Discovery is still deducting monthly fees from my account.

I have tried to let them know that I am overseas and no longer need medical aid but yet they are still continuing to deduct few from my account.

0
Replies (2)
Discovery Health
Discovery Health's reply10 Dec 2019, 09:58
Official
 
Dear Shaun T 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards, 

Discovery Health Servicing Team. 

Discovery Health
Discovery Health's reply12 Dec 2019, 09:39
Official
Dear Shaun T 

Please check your emails for final feedback from us.
 
Regards
 Discovery Health Servicing Team