Useless customer care line

Item: Discovery Health
Rating: 1
Author: Dk N

Their customer care line , ***, is useless. They ask for me to select options, which I do, & the operator keeps saying I haven’t selected an option. So how should we get assistance when this happens?

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

09 Apr 2024, 12:29

Dear Dk N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply09 Apr 2024, 12:29

Official

Dear Dk N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

09 Apr 2024, 15:03

Dear Dk N

Please check your emails for final feedback from us.

Regards

Discovery Health Servicing Team

Discovery Health's reply09 Apr 2024, 15:03

Official

Dear Dk N

Please check your emails for final feedback from us.

Regards

Discovery Health Servicing Team