KD
Kelly D

1 reviews | Active since Nov 2020

17 Jul 2025, 14:37

Useless Company

My mother app**** for membership and this so called application process has been ongoing for 3 months now. They keep requesting further documentation and information that they already have. I am extremely disappointed that my parents have still not received any acknowledgment to the last forms they have filled out which was (once again) 4 days ago. No one provides feedback and when we have followed up countless times, only then, will they say “we still require this and that”. This is not right as the waiting period after the application should have been concluded by now but they keep on wasting our time. No one is taking this this seriously. My last review on Hello Peter was a month ago now it’s a month later and there’s just still no resolution. This is the worst service I’ve ever experienced in my life and they have absolutely no respect for people’s time. Discovery does not value their potential clients so imagine what the actual clients are going through. Definitely not recommended. Horrible service

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Replies (2)
Discovery Health
Discovery Health's reply18 Jul 2025, 07:09
Official
Dear Kelly D

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply21 Jul 2025, 14:51
Official
Dear Kelly D

Please check your emails for final feedback from us.

Regards 
Discovery Health Servicing Team