1 reviews | Active since Aug 2011

15 Sept 2021, 21:47

Useless

So I have been having endless issues with my discovery app, I reported the issue to *** on the 27th of August and got a response, then received another response this morning "Thank you for contacting Discovery Vitality. We are aware that some members are getting errors on the Active Rewards, and Devices and Apps pages on the Discovery App. Please note that the issues were intermittent and have since been resolved. For any queries visit our online support page: www.discovery.co.za > Vitality > Help. For any general product and information related questions why not Ask Discovery on our home page or register for Discovery WhatsApp. This interactive platform is designed to help you with every day questions about Discovery's products, processes and services. View a detailed breakdown of the points you have earned on the Vitality Points Tracker, and track your gym visits on the Gym Tracker on the gym, devices and fitness page. Regards Mogomotsi Manaka"

The app still doesn't work so I cant spend the point I have accumlated

0
Replies (2)
Discovery Health
Discovery Health's reply16 Sept 2021, 07:54
Official
Dear Harold H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply16 Sept 2021, 18:11
Official
Dear Harold H

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team