SW
Siqwepu W
1 reviews | Active since Apr 2015
06 May 2025, 19:23
Useless Call Centre
I April reported a lost medical aid card and asked for the card to be changed but that was not done after few day I started getting claims of unauthorised purchases and reported this to discovery only then they changed the card number but still to this day I am still receiving claims. Seems like they dont know how to stop a card.
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Replies (2)
Discovery Health's replyOfficial
07 May 2025, 06:35Dear Siqwepu W
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply07 May 2025, 06:35
Official
Dear Siqwepu W
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
14 May 2025, 16:12Dear Siqwepu W
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Discovery Health's reply14 May 2025, 16:12
Official
Dear Siqwepu W
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team