1 reviews | Active since Apr 2017

11 Apr 2017, 15:06

Useless as usual

<p>ABSOLUTE Disgrace!!!!! <br />You people at discovery are a pure disgrace!!!!</p> <p>Please EXPLAIN how YOU AT DISCOVERY DOES NOT DEBIT an account (As agreed to )</p> <p>And then a payment is made to YOU (amount agreed to R5754 ( 3 months Premium )</p> <p>The payment is then returned, and you terminate the medical aid because YOU are not debiting the account or following up or notifying your clients of ANYTHING.</p> <p>Then when you owe another R1900 ( monthly premium ) all of a sudden you owe R 9590 am R1095 for vitality but no one can do there JOBS!!!</p> <p>NOW you leave your client to pay R9590 and R1095 because you at discovery , cannot do your job !!!!</p> <p>You are a joke Discovery , pathetic service!!!!!!</p> <p>The above is for the below comment left on your page SARCASTICALLY because you guys are PATHETIC !!!!!</p> <p>Hi discovery

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Replies (2)
Discovery Health
Discovery Health's reply11 Apr 2017, 15:29
Official

Dear dominique-mclean

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply13 Apr 2017, 09:08
Official

Dear dominique-mclean

We have been in touch with you to answer your comments

Regards
Discovery Health Servicing Team