DHC
Dr. Hugh Cobb

1 reviews | Active since Mar 2022

09 Oct 2023, 11:10

useless and pathetic service

Last time I phoned it took 20 minutes to sort out an issue. I need authorsation for surgery. As usual , holding on for a long time . " high call volume" Have e mailed them the codes

0
Replies (5)
Discovery Health
Discovery Health's reply09 Oct 2023, 12:23
Official
Dear Dr. Hugh Cobb

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
DHC
Dr. Hugh Cobb's update09 Oct 2023, 14:10
Reviewer Update
Please please will you respond URGENTLY . The surgery is booked for Thursday 12 October.
This is very urgent. Thanks
Discovery Health
Discovery Health's reply10 Oct 2023, 11:48
Official
Dear Dr. Hugh Cobb

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

DHC
Dr. Hugh Cobb's update10 Oct 2023, 13:37
Reviewer Update
A bizarre request for motivation for a kidney test. I take a med called cyclosporine. It is toxic to the kidneys. I need blood test every 2 weeks for 3 months and then monthly if my kidney function is normal. My kidney function ( creatinine) 21 August 2023 was 95. Then on 9 October , yesterday , it was 142 . Please can a qualified & competent
medical doctor look at this and respond by e mail. I'm tired of talking of talking and holding on for a " skilled consultant who will be with me shortly"
Discovery Health
Discovery Health's reply16 Oct 2023, 11:39
Official
Dear Dr. Hugh Cobb

Please check your emails for final feedback from us.

Regards

Discovery Health Servicing Team