PN
Pascal N

1 reviews | Active since Jun 2019

28 Jun 2019, 11:25

Useless

The service that I have received was possibly the worst I have ever experienced. Not a single person could answer my questions, yet they all saw fit to speak down to me. If you wish to provide great service, you need to start trying much harder. I was on hold for too long and even management did nothing for me. Keep providing service like this and Discovery will not survive

0
Replies (2)
Discovery Health
Discovery Health's reply28 Jun 2019, 12:13
Official
Dear PascalNaidoo1

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Kind regards
Discovery Health Servicing Team 


Best regards,

Discovery Health
Discovery Health's reply02 Jul 2019, 12:26
Official
 Dear PascalNaidoo1 

We have been in touch with you to answer your comments. 

Regards
 Discovery Health Servicing Team 

Best regards,