TF
Theresa F
1 reviews | Active since Apr 2013
28 Dec 2023, 11:00
Useless!!!!
Absolutely disgusted with you!!!! Look at all the complaints.You just increase premiums left, right and centre. I spent hours on the phone holding for someone to speak to. You increased the premium for my parents who get a SASSA grant by 200%!!!!!! We submitted what is needed. I will stop the debit order now. Get your house in order Discovery!!!! This useless service is unacceptable. Get someone to phone me!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Discovery Health's replyOfficial
28 Dec 2023, 12:32Dear Theresa
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply28 Dec 2023, 12:32
Official
Dear Theresa
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
28 Dec 2023, 15:42Dear Theresa
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply28 Dec 2023, 15:42
Official
Dear Theresa
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
TF
Theresa F's updateReviewer Update
28 Dec 2023, 16:28No one phoned!!! All you need to do is to look at the documents to verify the income. Do that!!!! How difficult can it be???? Do not debit my account with the 10k plus. Ref for docs submitted ***. Just do that. Please!!!!!!
TF
Theresa F's update28 Dec 2023, 16:28
Reviewer Update
No one phoned!!! All you need to do is to look at the documents to verify the income. Do that!!!! How difficult can it be???? Do not debit my account with the 10k plus. Ref for docs submitted ***. Just do that. Please!!!!!!