JB
James B

1 reviews | Active since Jun 2016

17 Feb 2015, 16:21

Useless

I wrote yesterday about my trying to get my medication from Discovery. They phoned me whilst I was away. I tried to phone back. Was disconnected twice. Then I got through third time and spoke to a lady who put me on hold for over 10 minutes and then the line went down. Called back again at 3.38 pm and after 59 seconds was cut off. Tried again at 3.40 pm spoke to a man and told him I have been trying for 2 weeks to order my medication and please not to put me on hold. We are busy he said!!! Not to busy to take our money every month ! - I was put on hold for 5mins and 1 second then cut off!!!<br> <br> I have two days of medication left. ...

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Replies (1)
Discovery Health
Discovery Health's reply18 Feb 2015, 13:45
Official
Hello mcgregor,

Thank you for your comment.

We've confirmed that our MedXpress Team have been in contact with your and addressed your concerns. They will be in contact with you until all your medication is ordered.

Thank you for allowing us to assist you with your query.

Kind regards
Jashvir