1 reviews | Active since Sept 2016

28 Sept 2016, 08:38

USE YOUR COMMON SENSE

<p>I SUBMITTED A R508.00 CLAIM FOR A DENTIST VISIT. PAYMENT TO ME WAS DECLINED AS THEY COULD NOT SEE THE DATE OF SERVICE. NOW I ASK YOU ... THE CREDIT CARD PROOF OF PAYMENT SLIP IS ATTACHED AND AS THIS IS PAY UPFRONT AND CLAIM FROM YOUR MEDICAL AID SURELY YOUR COMMON SENSE WOULD ALLOW YOU TO COMPREHEND THAT DATE OF SERVICE AND DATE OF PAYMENT ARE ONE AND THE SAME. TYPICAL DISCOVERY. ANYTHING NOT TO PAY.</p>

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Replies (2)
Discovery Health
Discovery Health's reply28 Sept 2016, 09:06
Official

Good day renee-handley

Thank you for your comment. We’re investigating your query and we’ll contact you shortly.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply30 Sept 2016, 12:06
Official

Good day renee-handley

We have contacted you with a resolution to your issues.

Nirvana