Urgent responce

Yes i was contacted by Babalwa Mbane who said that its not possible to change the plan but i must send it via human resources for reviewing. She then sent me a price plan which does not indicate which gp falls under which plan.

I then called discovery because i did not get any response on my two emails. I spoke to Ms Hendricks while i was busy i got call from Lesego.

She then called me again saying its my fault i was supposed to ask for a list of doctors before signing or the form before submitting the form.

She referred me to page 4 where it says that if i am on start i should choose one doctor and if i am on plus i should select 2 doctors.

She said then i should havd done my research before signing their form.

The list of gp does not say which gp falls under which keycare plan.

Then then say i can use any gp on the key care plan when i asked her to seach one in eersterivier and one in stellenbosch he just dropped the phone on me and that was it.

I can not get details of the gynecologist because their gp must do it as its my benefit. I am benefiting nothing from discovery.

I got two option from Lesogo to cancel the plan and re apply or upgrade. Both her solutions are still putting me on a 3 months period again while i paying medical aid.

I need a gp in stellenbosch and one for my son in eersterivier