TT
T T

1 reviews | Active since Mar 2009

10 Aug 2018, 13:16

URGENT REFUND PLEASE!

The best way to get any issue sorted with Discovery Health is to lay a complaint on HelloPeter otherwise the different departments send you from pillar to post ....I think perhaps the fun of it. Discovery sent a cheque to my old address (not sure how that is possible in 2018).A cheque was sent that because the reminder to update my details was sent to an incorrect mobile number.I was advised I'd have to wait some weeks for the cheque to be cancelled and I get that amount in my account.I really would like to know when I am getting this amount which was for Dr AJ Reyneke.I have had to pay doctor from my own pocket and would like to be refunded ASAP.

0
Replies (3)
Discovery Health
Discovery Health's reply10 Aug 2018, 14:24
Official

Dear teetee

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

TT
T T's update15 Aug 2018, 11:41
Reviewer Update
And I have not received any feedback whatsoever. If only my employer didn't prefer Discovery as preferred medical aid. I can't staaaaaaand your service!!!
Discovery Health
Discovery Health's reply16 Aug 2018, 09:19
Official

Dear teetee

We have contacted you with a resolution to your issues.

Regards
Discovery Health Servicing Team