Urgent assistance for Chronic medication

Dear Discovery,

Why is it you care more about your clients money than they health. I downloaded the extended chronic medication form from the discovery website. Now I've been told is an old form, there is no difference from old an new interms of information required. I fly out on an emergency business trip morning of the 15th November if I don't have my Chronic please note if any health issues occur on my trip due to the lack of medication Discovery will be legally liable as you have not fulfilled your contractual obligations by updating the website or assisting me under the circumstances. Took almost 3 days to respond to ask for a new application. I think this is Pathetic service