FE
Farzana E

1 reviews | Active since Nov 2021

15 Feb 2022, 11:26

Urgent approval needed!!!! Discovery wastes time!

Urgently waiting approval for a medical procedure! Desperately need a mirena device due to my menorrhagia caused by cancer treatment. Hb levels are at at 10.7 and dropping every month! But no, Discovery needs to verify that I don’t need the mirena due to birth control!!!!!!

How much longer should I wait?

0
Replies (8)
Discovery Health
Discovery Health's reply15 Feb 2022, 13:19
Official
Dear Farzana E

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards 
Discovery Health Servicing Team
FE
Farzana E's update15 Feb 2022, 13:50
Reviewer Update
Thanks

Urgently await response as I need to have this done as early as tomorrow!
FE
Farzana E's update15 Feb 2022, 17:04
Reviewer Update
Seems like discovery is unable to solve the problem? Are they not reading the motivation letters from the dr’s? What more does the service provider need to be convinced that I’m suffering from a medical condition! I’ve missed my deadline for the op. It’s been over a week with no approval from discovery! Disgusted to say the least!
FE
Farzana E's update16 Feb 2022, 10:57
Reviewer Update
I’m still awaiting feedback from Discovery??!!!
Discovery Health
Discovery Health's reply16 Feb 2022, 14:54
Official
Dear Farzana E

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

FE
Farzana E's update16 Feb 2022, 15:23
Reviewer Update
Missed the call
Please call again with feedback
FE
Farzana E's update16 Feb 2022, 17:39
Reviewer Update
I have not received feedback, I called in and am told that the procedure is rejected!! I’d like to know on what grounds?
Should I be left to bleed to death??? Why am I paying a fee every month if I can’t have access to it! My oncologist and gynae have motivated the problem, what else do you need????

Down with discovery!!
Discovery Health
Discovery Health's reply17 Feb 2022, 14:45
Official
Dear Farzana E

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team