MR
Michelle R

1 reviews | Active since Jul 2022

03 Feb 2025, 14:03

URGENT ADMISSION /NO CARE AT ALL

DISCOVERY HEALTH DONT CARE

I AM SITTING IN EXTREME PAIN AT THE HOSPITAL I NEED TO BE ADMITTED STRAIGHT FROM DR AND NOW I HAVE TO WAIT 8HRS TO GET APPROVAL JUST BECAUSE I AM NEW ON THE PLAN PATHETHIC DISCOVERY YOU ARE DENYING ME MEDICAL ATTENTION ... WHY DO I HAVE TO PAY MY PREMIUM SINCE LAST WEEK I AM BATTLING WITH YOU GUYS SAME SITUATION AND TODAY I AM IN SEVERE PAIN BUT YOU GUYS COULDNT CARE LESS

0
Replies (2)
Discovery Health
Discovery Health's reply04 Feb 2025, 06:48
Official
Dear Michelle R

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply05 Feb 2025, 10:48
Official
Dear Michelle R

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team