Upgrade of Medical aid

<p>on the 12th of December we sent Discovery a cancellation letter for my wife as she would be joining my medical aid which is also with Discovery.......... after we sent in all the paper work etc etc she was not added to my medical aid yet she was removed from hers... she now has no cover and needs to re apply which will problably mean she will have a waiting period on certain things for cover...this is pathetic we have both been with discovery for years..... Why can she not upgrade to my cover if she has been a loyal customer and they have a record of her medical history which is not a history that is ladened with diseases and cronic illnesses!!! at this point she has to re apply so we will both be applying somewhere else, so instead of Discovery gaining a client who is our 6 month old daughter they will now be losing 3 clients..and all our life insurance policies to add to that.</p>