CG
Calvin G
1 reviews | Active since Oct 2013
10 Jun 2021, 13:38
Unwarranted removal of Comorbidity Condition
Discovery removed my Chronic Condition without my knowledge or consent.
I came across this while searching the app to find out more about being registered for the COVID-19 vaccine as I have a comorbidity, and wanted to ensure I was inline to received the vaccines available, well to my dismay and to my GP's, Discovery had removed my chronic condition without any notification to either of us.
My GP reregistered it, but I have since been charged for a re-registry even though this has been done already and possibly Discovery has hurt my chances of receiving the vaccine.
Been chatting to chronicqueries@ (Lee-Anne Riffel) with not much response.
Very disappointed...
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Replies (1)Discovery Health's replyOfficial
10 Jun 2021, 14:45Dear Calvin G
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply10 Jun 2021, 14:45
Official
Dear Calvin G
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
