UNSATISFYING FEEDBACK

<p>My name is Madeleen. A while back I enquired about Levifem for chronic medicine. After a lot of emails later, I asked them on Hello Peter to answer me. Eventually a lady from Discovery phone me and said because levifem was not on their list I could only get a discount monthly of R125. I asked her do I need to fill in forms, she said NO because I also got Levifem a few years back from the same doctor which is on their system. All I have to do is send through the prescription which I did. After enquiring again the feedback was that Levifem is not aprroved. Question why on EARTH did I go through this whole process of asking, and sending the presciption? Now they send an appeal form. I AM NOT GOING TO FILL IN THAT FORM<br />!!!!!!! I need to know why 2 people at the same company give different results? one of which is Ronelle Stevens? Maybe I need to stop paying them for a month of so? They ALWAYS beat around the bush and the emails they is NOT AT ALL personal. They use a copy--and-paste option. Need feeback</p>