Unsatisfied

Highly unsatisfied with Discovery Health. I had a nosebleed for 3 days and then decided to go to the GP they told me I need to go to a ENT specialist so that they can perform a nose cautery. Discovery declined the authorization for the specialist for the reason that the doctor was not listed as my primary doctor. When I phoned to do my upgrade no one told me I needed to choose a primary doctor. I then needed to pay cash for the specialist appointment which was listed as an emergency. I had to phone for hospital authorization to perform the nose cautery and then they decided to give the specialist authorization. The specialist had to fill in forms so that Discovery could determine if it was a pre-existing condition. The doctor then **** on the form and told Discovery that I struggled with the nosebleed for 2 months now I told the Lady Samantha that I only struggled with the nosebleed for 3 days now they could even phone the GP and confirm it. She asked me if I am sure and I told her my nose was a bit stuffy but not a nose bleed and she asked me if there weren't even a little bit of blood and I told her no not that I know of there could be MAYBE I never said Yes. I was on the medical aid for a month. So they then saw it that I **** to them which was not the case. My medical aid is now canceled because of a Doctor's lie. My entire family is on Discovery and my friends and to be honest if this is the service from Discovery I would rather go to another medical aid and tell all of my family and friends to leave as well. I was on discovery medical aid since 2002.