Unsatisfied

Item: Discovery Health
Rating: 1
Author: Michelle E

<p>I was a member of discovery medical aid, sending emails to Discovery but they just do not respond. You handed me over after I emailed you to make arrangements..</p>

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Replies (4)

Discovery Health's replyOfficial

28 Feb 2017, 09:50

Dear MCMERA

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply28 Feb 2017, 09:50

Official

Dear MCMERA

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

02 Mar 2017, 15:13

Dear MCMERA

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply02 Mar 2017, 15:13

Official

Dear MCMERA

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team

Michelle E's updateReviewer Update

02 Mar 2017, 15:28

Discovery you were in touch. But still have no answers as to why you handed me over in Feb if I made arrangements in Dec, and made payments?

Michelle E's update02 Mar 2017, 15:28

Reviewer Update

Discovery you were in touch. But still have no answers as to why you handed me over in Feb if I made arrangements in Dec, and made payments?

Discovery Health's replyOfficial

06 Mar 2017, 10:56

Dear MCMERA

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply06 Mar 2017, 10:56

Official

Dear MCMERA

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team